Frequently Asked Questions

Everything you need to know about shopping with Vivere LA

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental United States. Express shipping options are available at checkout for faster delivery.

What is your return and exchange policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return or exchange process.

Are your products covered by a warranty?

Yes, all Vivere LA products come with a 1-year limited warranty against manufacturing defects to ensure the highest quality for our customers.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to include international destinations in the near future.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How can I track my package?

Once your order has shipped, you will receive an email with a tracking number and a link to monitor your delivery status in real-time.